About Us
Data Artisans was founded to help small to medium businesses through a tough economic time. Times have improved but our mission remains the same: to provide sound technical solutions for a fixed price; no cost blowouts.
From web design to system updates, from long term strategy to instant problem solving, Data Artisans can put the right technology in place to suit your business.
Our experience comes from working in and with a range of companies; dealing with solo consultants, family businesses and multinationals, Data Artisans have a broad base from which to draw upon and ensure the technology we put in place…just makes sense.
Frequently Asked Questions
What are managed services in IT?
Managed IT services often include 24-hour cyberthreat monitoring and prevention, after-hours security patching and upgrades, and extensive reporting on IT security over a certain period of time.
What industries do we serve?
We work with companies of all sizes, but notably those in the legal, healthcare, non-profit, financial, energy, governmental, education, and other professional services industries. Our typical client has anywhere from 10 to 200 people.
How long is a manged service contract for?
We construct monthly service level agreements (SLAs) with our clients if we are handling your day-to-day IT operations. If we’re working on a specific, short-term project, the contract will cover the time it takes for us to finish it.
What are managed IT infrastructure services?
Managed IT infrastructure services include the complete company infrastructure, including communication systems, databases, overburdened data centres, and, in most cases, cloud storage and cloud infrastructure (IaaS).
What type of system do you support?
We take pleasure in being “ecosystem agnostic,” which means we will serve your team regardless of whether you use Google Apps or Office365, Windows or Mac, Android or iOS. Do you need to set up a server on-premises or virtualize one on Amazon or Azure? We will be there for you. Do you need to go from one environment to another? We’re going to be there for you.
What is the cost of your services?
It all relies on the service levels you require and the goals you wish to attain. Despite the fact that every business in today’s fast-paced world need IT, we have several tiered structures that offer varying service levels, which determine hours, costs, and response times. We’ll work within the confines of your demands, budget, and specifications.